teachervista.com is a website and online platform providing services under the TeacherVista brand, produced by the Tech Totalis AB, a Swedish limited company (‘aktiebolag’).

At TeacherVista, we are committed to protecting the privacy and security of our customer's personal information. This privacy statement outlines how we collect, use, disclose, and protect the information provided to us when you visit our website and use our Software as a Service (SaaS) products. By using our website and services, you consent to the practices described in this statement:

1. Information We Collect:

We collect personal information that you voluntarily provide to us when you interact with our website or use our SaaS products.
This may include:

• Contact information (such as name, email address, and phone number)
• Account information (such as username and password)
• Payment information (such as credit card details)
• Communication preferences

2. Use of Information:

We use the collected information for the following purposes:

• To provide and improve our SaaS products
• To personalise your user experience
• To communicate with you about our services, updates, and offers
• To process payments and fulfil orders
• To comply with legal obligations

3. Data Retention:

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy statement unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it. Our policy is to retain information for 30 days following a cancellation of an account or service in order to facilitate reactivation or retrieval of data before it is permanently deleted; however personal data will be permanently deleted sooner upon request to do so.

4. Data Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website and providing our services. These service providers are obligated to protect your information and are prohibited from using it for any other purpose.

5. Security:

We implement all reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers:

In the course of providing services to you, We may transfer your personal information to countries outside the European Economic Area (EEA) or your country of residence. In such cases, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

7. Your Rights:

You have certain rights regarding your personal information, including the right to access, correct, update, or delete the information we hold about you. You also have the right to withdraw your consent at any time, object to processing, and lodge a complaint with a supervisory authority. To exercise your rights or if you have any questions, please contact us using the information provided below.

8. Updates to this Privacy Statement:

We may update this privacy statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated statement on our website or by other means.

9. GDPR Compliance:

Our data practices comply with the General Data Protection Regulation (GDPR) to protect the privacy and rights of individuals in the European Union (EU) regarding their personal data. We are committed to working with our customers to address their GDPR-related inquiries and requests.

For EU individuals, the legal basis for processing your personal data may be your consent, the performance of a contract, compliance with legal obligations, or our legitimate interests as a business provisioning software services for customers.

10. Contact Us:

If you have any questions or concerns about the processing of your personal data, our privacy practices or this privacy statement, please contact us at:

TeacherVista Group

info@teachervista.com

• To unsubscribe from communications, write “Unsubscribe” in the subject heading of your email.
• For account closures, write “Account Closure” in the subject heading of your email - upon account closure your access to the platform is removed and all your personal information is deleted - verification may be required to ensure we correctly execute your request.

Please note that this privacy statement should be reviewed in conjunction with our Terms of Service, which outline the terms and conditions governing your use of our website and products.

Last updated: October 2024